Handl Defense LLC stands behind all of our products 100%. If you have any questions, comments, or concerns please do not hesitate to contact us. We will do our best to accommodate your needs.
Please see our warranty policies below:
Who and what is covered by this warranty and for how long?
Handl Defense LLC warrants the original purchaser of a new Handl Defense LLC product, that from the date of purchase, your Handl Defense LLC products will be free from defects in material and workmanship. Some limitations apply.
What is not covered by this warranty?
We will not cover damage of your Handl Defense LLC products caused by:
- Failure to provide proper care and maintenance
- Accidents, abuse or misuse
- Improper installation (I)
- Hand loaded, reloaded or improper ammunition
- Unauthorized adjustments, repairs or modifications
- Normal wear and tear
What will Handl Defense LLC do if you discover a defect?
If you make a claim within the warranty parameters following the instructions given (II) we will, at our option, repair the defect(s), or replace the item at no cost to you. If we send you a new product, we will keep the defective one.
What is excluded from this warranty?
Handl Defense LLC excludes and will not pay incidental or consequential damages under this warranty. By this we mean any loss, expense or damages other than to repair the defects in the product(s) or to replace the product(s). No implied warranties extend beyond the term of this written warranty. PLEASE NOTE: Some jurisdictions do not allow exclusion of incidental or consequential damages, or limitation on how long an implied warranty lasts, so the above exclusion and limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights.
(I) Handl Defense LLC requires that all of our parts be installed by a certified gunsmith or armorer. Handl Defense LLC does not offer any type of step-by-step technical support other than provided instructions, to non-authorized installers. If you do not have access to a competent gunsmith or armorer please send your Handl Defense LLC product back to us and we will provide the necessary services (fees may apply).
(II) An RMA is required for all returns, exchanges, or warranty claims. If you discover a manufacturer defect, want to swap your item for a different part, or want to return your recently purchased item please complete the Service Request Form so we can adequately address your needs.